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Factory Warranty

Every manufacturer has unique warranty offerings. There are many similarities, but there are also a few differences that set them apart. For more detailed information, feel free to contact one of our customer service representatives or if you live close to our facility in San Diego, California, please drop by. We can many times make the repairs while you wait.

Manufacturer Warranty Repair   Shipping  Repair Status

Manufacturer Warranty Repair

manufacturer
For Manufacturer Warranty Repair please refer to the manufacturers terms and conditions of Warranty Repair Service. In every case please follow their specific instructions. However, in virtually all cases warranty repairs will require a purchase receipt clearly showing the date of purchase. A warranty card or bar code from the equipment box is also required. If you have any questions please give us a call.

Every manufacturer has unique warranty offerings. There are many similarities, but there are also a few differences that set them apart. For more detailed information, feel free to contact one of our customer service representatives or if you live close to our facility in San Diego, California, please drop by. We can many times make the repairs while you wait.

Kurt’s is authorized to provide manufacturer warranty service for:

Nikon film and digital cameras
Sigma lenses

Unless you have an extended warranty from the manufacturer or a third party warranty purchased through a store, the standard factory warranty is normally 12 months. Impact damage, sand or liquid damage voids factory warranty. [Back to top]

Shipping Instructions

When sending your camera to us for repair check shippingclosely for any loose items and please remove and do not send any accessories which are not required for repair such as batteries, straps, memory cards, and lens caps, etc.Cameras should be placed in a plastic bag and then packed in bubble wrap or other packing material with at least 2 inches of packing material on all sides. Make sure that you include your complete contact information and a short description of the problem you are experiencing.

Cameras should be placed in a plastic bag and then packed in bubble wrap or other packing material with at least 2 inches of packing material on all sides. Make sure that you include your complete contact information and a short description of the problem you are experiencing.

Your package should include the following information:
Name
Address
Telephone
Type of Camera or Equipment
Short Description of problem

The package should be addresed as follows:
KURT’S CAMERA REPAIR, INC.
7403 PRINCESS VIEW DRIVE, SUITE B
SAN DIEGO, CA 92120 [Back to top]

operator

Checking on Repair Status/Progress

One of Kurt’s customer service representatives will call to notify you as soon as your camera is repaired to arrange for payment and shipping. If you have not received a call from us, your camera is most likely not ready for pickup yet. If you have any questions or wish to get an update on your repair, feel free to contact us.

Telephone : 619.286.1810
Fax : 619.286.6093
Email : customerservice@kurtscamerarepair.com

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